Call Hold / Wait
What is Call Hold/Wait?
Call Hold/Wait allows you to switch between two mobile phone calls. You can place one caller on hold and answer a second call, alternating between the second caller and the first caller. Call Hold/Wait also enables you to place your current call on hold while you make a new outbound call.

Why would I want to use Call Hold/Wait?
To deal with incoming calls more effectively. By using the Call Hold/Wait and Caller ID (see Caller ID) you can give priority to calls from work, friends or family to ensure you never miss an important call.

How do I use Call Hold/Wait?
First you must have Call Hold/Wait activated on your mobile service. It is automatically activated at the time of purchase.

If you do not have the service call m8 customer service on 1300 888 401 to have it activated.
Once activated you can manually turn the service on or off.

To temporarily turn the service on or off.
To turn on, press * 4 3 # send.
To turn off, press # 4 3 # send.

To switch between callers
When you are on a call, a stuttered beep tone will alert you to a second caller.
To put your current call on hold and answer the second call press 2 send.
To switch between two calls press send.
To end the current call and connect with the waiting call press 1 send.
To reject a waiting call press 0 send.

These steps may vary depending on the brand and model of your mobile phone. Consult your mobile phone manual for the correct procedure.